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We appreciate your time, completing this survey will help us to better serve you and others in the future.
After Purchase Survey
How would you describe your sewing experience?*
Beginner
Advanced beginner
Intermediate
Advanced
Professional
Other
If other, explain:
What do you primarily sew?*
Quilts
Clothing
Home decor
Bags/accessories
Costumes
Crafts
Alterations
Embroidery
Other
If other, explain:
How often do you sew?*
Daily
Several times a week
Weekly
A few times a month
Occasionally
Never
What brought you into our store today? (If multiple, select other)*
Looking for a specific product
Starting or working on a sewing project
Needed help choosing a product
Interested in a sewing machine
Interested in a class or workshop
Needed repair/service
Just browsing
Other
If other, explain:
How did you hear about us?*
Search engine/Google
Social media
Friend/family
Previous customer
Advertisement
Sewing class/event
Other
If other, explain:
What is most important to you when choosing where to purchase?*
Price
Product selection
Product quality
Customer service
Location/convenience
Staff expertise
Brand
Availability
Other
If other, explain:
What type of product did you purchase today?*
Fabrics & Textiles
Notions & Fasteners
Tools & Equipment
Machines
Other
If other, explain:
What was the primary reason for your purchase?*
Replacing an existing product
Starting a new project
Upgrading equipment
Trying something new
Gift
Other
If other, explain:
How satisfied are you with your purchase?*
1-Extremely Dissatisfied
2-Fairly Dissatisfied
3-Neutral
4-Fairly Satisfied
5-Extremely Satisfied
How satisfied were you with the assistance you received?*
1-Extremely Dissatisfied
2-Fairly Dissatisfied
3-Neutral
4-Fairly Satisfied
5-Extremely Satisfied
How likely are you to shop with us again?*
0-Not Likely
1
2
3
4
5-Neutral
6
7
8
9
10-Extremely Likely
How likely are you to recommend us to others?*
1-Not likely at all
2-Not likely
3-Neutral
4-Somewhat likely
5-Extremely likely
What could we have done to improve your shopping experience?*
Repeat Email Address